Last Updated: July 21, 2026
1. Introduction
This Privacy Policy describes how Utah County Home, operated by UTAH COUNTY HOME CARE, LLC, a limited liability company organized under the laws of the State of Utah with offices at 2230 N University Pkwy Ste 4A, Provo, UT 84604-6716, United States, collects, uses, discloses, and safeguards information obtained from visitors to our website located at https://www.utahcountyhome.mom and from users of our computer systems design, cloud infrastructure, cybersecurity, IT consulting, and related professional services.
We are committed to protecting your privacy and handling your data in an open and transparent manner. This policy explains what information we gather, why we gather it, how we use it, and the choices you have regarding your personal data. By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy.
If you do not agree with any part of this policy, you should discontinue use of our website and services immediately. We encourage you to review this policy periodically, as we may update it from time to time to reflect changes in our practices, technology, legal requirements, or operational needs.
2. Information We Collect
2.1 Information You Provide Directly
We collect information that you voluntarily provide to us when you interact with our website or services. This includes but is not limited to:
- Contact Information: Your full name, email address, phone number, company name, and job title when you fill out our contact form, request a consultation, or subscribe to our communications.
- Project Details: Information about your organization, technical requirements, project scope, budget parameters, and timeline expectations that you share when inquiring about our services.
- Communication Records: The content of messages, emails, and other correspondence you send to us, including inquiries, support requests, and feedback submissions.
- Account Information: If we provide client portals or account-based services in the future, we may collect usernames, passwords, and profile preferences.
2.2 Information Collected Automatically
When you visit our website, certain information is collected automatically by our servers and third-party analytics tools. This information includes:
- Log Data: Your Internet Protocol (IP) address, browser type and version, operating system, referring and exit pages, date and time stamps, and clickstream data.
- Device Information: Device type, screen resolution, language settings, and unique device identifiers.
- Usage Data: Pages viewed, time spent on pages, navigation patterns, links clicked, and other behavioral metrics that help us understand how visitors interact with our website.
- Geolocation Data: Approximate geographic location derived from your IP address, used for analytics and regional content optimization.
2.3 Information From Third Parties
We may receive information about you from third-party sources, including:
- Business partners, analytics providers, and advertising networks that share aggregated and anonymized data with us.
- Publicly available databases and professional networking platforms for business development purposes.
- Referral sources and industry partners who introduce us to prospective clients.
3. How We Use Your Information
We use the information we collect for the following purposes, each grounded in legitimate business interests, contractual necessity, or your consent where required by law:
3.1 Service Delivery
- To respond to your inquiries, provide quotes, and deliver the computer systems design, consulting, and technical services you request.
- To manage client relationships, process agreements, and communicate about project milestones, deliverables, and billing.
- To provide technical support, diagnose issues, and maintain the quality of our services.
3.2 Business Operations
- To operate, maintain, and improve our website, services, and internal systems.
- To conduct data analysis, research, and audits to enhance user experience and service offerings.
- To detect, prevent, and address fraud, unauthorized access, security incidents, and other potentially harmful activities.
- To comply with legal obligations, enforce our Terms of Service, and protect our rights, property, and safety.
3.3 Marketing and Communications
- To send you relevant information about our services, industry insights, case studies, newsletters, and promotional content if you have opted in to receive such communications.
- To personalize your experience and present content tailored to your interests and industry.
- You may opt out of marketing emails at any time by clicking the unsubscribe link included in every email or by contacting us directly at team@utahcountyhome.mom.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect analytical data. A cookie is a small text file stored on your device by your web browser.
4.1 Types of Cookies We Use
- Essential Cookies: Necessary for the website to function properly. These enable core features such as page navigation and secure form submissions. The website cannot operate correctly without these cookies.
- Analytics Cookies: We use analytics tools such as Google Analytics to collect information about how visitors use our website. These cookies help us understand traffic patterns, popular content, and potential usability issues. The data collected is aggregated and anonymized.
- Functional Cookies: These cookies remember your preferences and choices, such as language selection or form field entries, to provide a more personalized experience.
- Performance Cookies: These cookies collect information about website load times, error rates, and response times to help us optimize performance.
4.2 Managing Cookies
Most web browsers allow you to control cookies through their settings. You can typically configure your browser to block all cookies, delete existing cookies, or notify you when cookies are being set. Please note that disabling essential cookies may affect the functionality of certain portions of our website.
For more detailed information about cookie management specific to your browser, please consult the help documentation provided by your browser vendor. You may also visit www.allaboutcookies.org for general guidance on managing cookies across different browsers.
5. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
5.1 Service Providers
We engage trusted third-party companies and individuals to perform functions on our behalf, including but not limited to website hosting, analytics, email delivery, payment processing, cloud infrastructure, and customer support. These service providers have access to personal information only as necessary to perform their functions and are contractually obligated to maintain the confidentiality and security of your data.
5.2 Legal Compliance
We may disclose your information if required to do so by law or in response to valid legal requests by public authorities, including courts, law enforcement agencies, and regulatory bodies. We will make reasonable efforts to notify you of such disclosure unless prohibited by law.
5.3 Business Transfers
In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will provide notice before your personal information becomes subject to a different privacy policy.
5.4 Protection of Rights
We may disclose information when we believe in good faith that disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of our clients, employees, or the public. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
5.5 With Your Consent
We may share your information for any other purpose with your explicit consent or at your direction.
6. Data Security
We implement and maintain administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:
- Encryption: Data transmitted between your browser and our servers is encrypted using Transport Layer Security (TLS) technology. Sensitive data stored on our systems is encrypted at rest using industry-standard algorithms.
- Access Controls: Access to personal information is restricted to authorized personnel who require it to perform their job functions. We enforce the principle of least privilege and conduct regular access reviews.
- Network Security: We employ firewalls, intrusion detection and prevention systems, and regular vulnerability assessments to protect our infrastructure from external threats.
- Monitoring and Incident Response: Our systems are continuously monitored for suspicious activity. We maintain an incident response plan to address potential security breaches promptly and effectively.
- Employee Training: All personnel with access to personal data receive regular training on data protection obligations, security best practices, and privacy compliance.
Despite our efforts, no method of electronic transmission or storage is 100% secure. While we strive to protect your personal information using commercially acceptable means, we cannot guarantee its absolute security. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately at team@utahcountyhome.mom.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The specific retention period depends on the nature of the data and the purpose of processing:
- Client Records: Information related to client engagements is retained for the duration of the business relationship plus seven years to comply with tax, accounting, and legal obligations.
- Inquiry Data: Information from prospective client inquiries that do not result in an engagement is retained for two years, after which it is securely deleted or anonymized.
- Website Analytics: Aggregated and anonymized analytics data may be retained indefinitely for trend analysis and business planning.
- Marketing Communications: Contact information used for marketing purposes is retained until you unsubscribe or opt out, after which it is promptly removed from our active marketing lists.
When personal information is no longer needed, we securely delete, destroy, or anonymize it in accordance with our data disposal procedures. You may request earlier deletion of your data by contacting us, subject to any legal retention requirements that may apply.
8. Your Rights and Choices
Depending on your jurisdiction, you may have certain rights regarding your personal information. We are committed to honoring these rights to the extent required by applicable law:
- Right to Access: You have the right to request access to the personal information we hold about you and to receive a copy of that information.
- Right to Rectification: You have the right to request correction of inaccurate or incomplete personal information we hold about you.
- Right to Erasure: You have the right to request deletion of your personal information in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.
- Right to Restrict Processing: You have the right to request that we limit the processing of your personal information under certain conditions.
- Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
- Right to Object: You have the right to object to the processing of your personal information for direct marketing purposes or where processing is based on legitimate interests.
- Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.
To exercise any of these rights, please contact us using the information provided in the Contact Information section below. We will respond to your request within the timeframe required by applicable law. We may need to verify your identity before processing your request, which may require you to provide additional information.
9. Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal information without verifiable parental consent, we will take steps to delete such information from our systems promptly. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so that we can take appropriate action.
10. International Data Transfers
Utah County Home is headquartered in the United States, and our website and services are operated from the United States. If you are accessing our website or services from outside the United States, please be aware that your information may be transferred to, stored in, and processed in the United States, where our servers and central database are located.
The data protection laws of the United States may differ from those of your country of residence. By using our website or services, you consent to the transfer of your information to the United States and the processing of your data in accordance with this Privacy Policy. We take reasonable steps to ensure that your data is treated securely and in accordance with this policy wherever it is processed.
11. Third-Party Links
Our website may contain links to third-party websites, plugins, and applications that are not operated or controlled by Utah County Home. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices.
We encourage you to review the privacy policy of every website you visit before providing any personal information. The inclusion of a link on our website does not imply endorsement of the linked site or its privacy practices.
12. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make changes, we will revise the Last Updated date at the top of this page and post the updated policy on our website.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services after any changes to this policy constitutes your acceptance of the revised Privacy Policy. If we make material changes, we may provide additional notice through a prominent notice on our website or by sending you an email notification.
13. Do Not Track Signals
Some web browsers offer a Do Not Track (DNT) setting that sends a signal to websites indicating that you do not wish to be tracked. At this time, our website does not respond to DNT signals. We continue to monitor developments in this area and may implement DNT response mechanisms in the future as industry standards evolve.
14. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using any of the following methods:
UTAH COUNTY HOME CARE, LLC
Attn: Privacy Officer
2230 N University Pkwy Ste 4A
Provo, UT 84604-6716
United States
Email: team@utahcountyhome.mom
Phone: +1 (828) 840-0950
Website: https://www.utahcountyhome.mom
We will make every effort to respond to your inquiry promptly and resolve any concerns you may have regarding the handling of your personal information. If you are not satisfied with our response, you may have the right to lodge a complaint with the appropriate data protection authority in your jurisdiction.